Flagship Product / Digital Workers

Digital workers that plug into your channels, tools, and weekly operating rhythm.

Expeli deploys named AI agents for support, marketing, operations, research, sales, and admin, then custom-builds the tools, access, workflows, and reporting around the needs your company already has.

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Sarah, Customer Support Agent

Sarah

Customer Support Agent

Victor, Marketing Agent

Victor

Marketing Agent

Emma, Operations Agent

Emma

Operations Agent

Daniel, Research Agent

Daniel

Research Agent

Maya, Sales / Lead Agent

Maya

Sales / Lead Agent

Noah, Admin Agent

Noah

Admin Agent

Why This Matters

Digital Workers turn the AI layer into something a business can actually hire.

Each agent has a name, role, channels, connected tools, tasks, oversight rules, and a weekly report. Expeli can also custom-build agents around the exact tools, access, workflows, and needs a company already has, so the workforce fits the business instead of forcing the business into a fixed product.

Worker Catalog

Start with the worker that removes the most drag.

Sarah, Customer Support Agent

DIGITAL WORKER

Sarah

Customer Support Agent

Active

Sarah responds to common customer questions, qualifies requests, escalates complex issues, updates records, and turns support activity into weekly insight.

Connected channels

4 active
WhatsAppEmailWeb chatContact forms

Current tasks

  • Answer approved FAQs and first-response questions.
  • Collect context before a human needs to step in.
  • Qualify requests by type, urgency, customer, and next action.

Recent outputs

  • Support summary prepared
  • FAQ gaps identified
  • Missed booking reasons logged

Escalations

7 sensitive conversations routed to human review

Weekly report preview

Response delays, unresolved conversations, booking opportunities, and support workflow improvements.

Activity snapshot

186 conversations handled
42 CRM/helpdesk updates
12 follow-up tasks created
Victor, Marketing Agent

DIGITAL WORKER

Victor

Marketing Agent

Active

Victor creates content drafts, generates post ideas, prepares campaign variants, schedules approved content, tracks engagement, and recommends next campaigns.

Connected channels

4 active
Social platformsEmail newslettersWebsite/blogCampaign calendar

Current tasks

  • Draft social posts, captions, newsletter ideas, and campaign variants.
  • Turn business updates into content opportunities.
  • Prepare visual briefs and image prompts for approved campaigns.

Recent outputs

  • Weekly content plan
  • Campaign angle list
  • Post backlog refreshed

Escalations

5 brand-sensitive posts held for approval

Weekly report preview

Published/queued content, strongest angles, engagement signals, and campaign gaps.

Activity snapshot

18 content drafts prepared
6 campaign ideas queued
4 performance notes logged
Emma, Operations Agent

DIGITAL WORKER

Emma

Operations Agent

Active

Emma updates Trello, ClickUp, Notion, databases, and spreadsheets; monitors workflows; follows up on overdue items; and summarizes operational bottlenecks.

Connected channels

4 active
Internal chatTask commentsEmailWorkflow notifications

Current tasks

  • Monitor overdue tasks, blocked workflows, and missing updates.
  • Collect status updates from approved channels.
  • Move information between boards, databases, and reports.

Recent outputs

  • Blocked-work summary
  • Owner follow-up list
  • Operations dashboard notes

Escalations

6 priority or customer-impact items sent to a manager

Weekly report preview

Overdue work, blockers, owner follow-ups, repeated delays, and process improvements.

Activity snapshot

31 tasks checked
14 overdue items chased
9 workflow updates posted
Daniel, Research Agent

DIGITAL WORKER

Daniel

Research Agent

Active

Daniel tracks competitors, market shifts, customer feedback, new AI tools, internal opportunities, and strategic signals that should influence decisions.

Connected channels

5 active
Web researchInternal notesCustomer feedbackReportsAnalytics

Current tasks

  • Track competitors, offers, messaging, and market movements.
  • Summarize customer feedback and repeated objections.
  • Identify new AI tools or automation opportunities.

Recent outputs

  • Market brief
  • Competitor notes
  • Recommended experiments

Escalations

3 strategic claims flagged for human validation

Weekly report preview

Market signals, customer themes, useful tools found, and recommended next experiments.

Activity snapshot

22 signals reviewed
8 insights summarized
5 opportunities logged
Maya, Sales / Lead Agent

DIGITAL WORKER

Maya

Sales / Lead Agent

Active

Maya captures inbound lead context, qualifies requests, drafts follow-ups, updates CRM stages, monitors stalled opportunities, and turns pipeline movement into weekly visibility.

Connected channels

5 active
Website formsEmailCRMWhatsAppSales inbox

Current tasks

  • Capture source, need, urgency, and buying context for new leads.
  • Draft first replies, follow-ups, and proposal reminders for review.
  • Update CRM records, stages, owners, and next actions where approved.

Recent outputs

  • Qualified lead summary
  • Proposal follow-up queue
  • Pipeline risk notes

Escalations

5 pricing or proposal decisions sent to a human owner

Weekly report preview

Lead sources, qualification notes, stalled deals, follow-up gaps, and next sales actions.

Activity snapshot

27 leads reviewed
11 follow-up tasks created
8 CRM stages updated
Noah, Admin Agent

DIGITAL WORKER

Noah

Admin Agent

Active

Noah organizes recurring admin work: document requests, appointment/admin follow-ups, inbox triage, form processing, internal reminders, and weekly admin bottleneck reporting.

Connected channels

5 active
EmailFormsCalendarInternal chatShared folders

Current tasks

  • Collect missing documents, forms, and intake details.
  • Triage admin messages by owner, urgency, and next action.
  • Create reminders for appointments, renewals, reviews, and internal follow-ups.

Recent outputs

  • Missing-doc list
  • Inbox triage summary
  • Admin bottleneck notes

Escalations

4 sensitive or unclear records held for human review

Weekly report preview

Missing information, overdue admin work, reminder completion, and recurring process gaps.

Activity snapshot

36 admin items triaged
19 reminders created
14 documents/forms checked

Custom Agents

The catalog is a starting point, not a limit.

Expeli can design company-specific agents with the tools, permissions, channels, data sources, approval rules, and workflows that match how the business already operates. The goal is not to sell a generic bot, but to shape a managed digital role around real work.

Oversight Model

Digital workers operate inside boundaries.

Expeli defines what each worker can do, what it must escalate, which tools it can touch, what needs approval, and how outputs are reviewed. The result is managed leverage, not uncontrolled automation.

Reporting Model

Every worker should produce visibility.

Weekly reports show what happened, what was delayed, what was escalated, what opportunities appeared, and what Expeli recommends improving next.

Start an Audit

Start with one worker. Expand into the operating layer.

We can map the first named agent your business needs, define safe responsibilities, connect approved tools, and create the reporting loop that makes the value visible.

Start an Audit